Our commitment to your privacy:
Farrah is committed to protecting the privacy of our customers. Farra's Privacy Policy ("Privacy Protection Policy") applies to all personal information collected by us or provided to us, whether offline or online, including personal information collected. or offered through our websites (“Our Websites”) and on any mobile sites, applets and other interactive mobile features (collectively, “Our Apps”), through our official social media pages that we control (“Our Pages at Social Media”), and through HTML messages we send to you (together, including social media pages, applications and websites, the “Sites”). By providing personal information to us, you agree to the terms and conditions of this policy.
Personal information:
What personal information do we collect?
“Personal Information” is information that identifies you as an individual, and includes:
The name
user name
Telephone number
E-mail address
Country of residence
How do we collect personal information?
We and our service providers may collect personal information in various ways, including the following:
Offline: We may collect personal information from you without you being online; For example, when you call the customer service department.
Through your browser or device: Some information is collected by most browsers or by your device automatically. We use this information for statistical purposes and to ensure the proper functioning of the Sites.
Through your use of the App: When you download or use an App, we and our service providers may track and collect App usage data, such as the time and date that the App on your device accessed our servers.
Through geolocation:
We may collect information about the geographical location of your device.
How do we use personal information?
We may use personal information:
To respond to your inquiries and fulfill your requests, such as sending you newsletters or answering your questions and responding to your comments.
To send you administrative information, such as information related to the Sites and changes to our terms, conditions and policies. Because this information may be important to your use of the Sites, you cannot stop receiving these messages.
To send you updates and announcements regarding our products, promotions and programs, and to send you invitations to participate in special programmes.
For our business purposes such as analyzing and managing our business, conducting market studies, auditing, developing new products, promoting our Sites, improving our services and products, determining usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Sites, and measuring customer satisfaction; and providing customer service (including troubleshooting customer issues).
We use information provided by your browser or device for statistical purposes and to ensure the proper functioning of the Sites.
We may use the geographical location of your device to provide you with services and content tailored to you based on the location. We may also share with our marketing partners the geographic location of your device as well as information about the ads you have seen and other information we have collected, in order to enable the partners to provide you with content that is better suited to you and to study the effectiveness of advertising campaigns.
Security
We adopt reasonable systemic, technical and administrative measures in order to protect the personal information in our possession. Unfortunately, we cannot guarantee that any data transmission over the Internet or a data storage system will be completely secure.
If you have any reason to believe that your activity with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please notify us immediately of the problem by contacting us.
Login, edit and options:
We offer you many choices regarding our use and disclosure of your personal information for marketing purposes.
If at any time you would like to stop receiving marketing communications from us, the easiest way to do so is by using the "unsubscribe" feature in the marketing communications you receive from us. You can also let us know by sending us an email, calling us, or writing to us using the contact information below in the Contact Us section. We kindly ask you to specify in your application that you would like to stop receiving marketing messages from us.
In addition, we will not disclose your personal information to any third party, including our affiliates, for that third party's direct marketing purposes, if we receive and process a request from you asking us not to share your personal information with third parties for that purpose. If you wish to make such a request, please let us know by using the form provided in "Contact Us". Please state clearly that you ask us not to disclose your personal information to our affiliates and/or any third parties for their direct marketing purposes.
We will endeavor to fulfill your request(s) as quickly as possible. Please note that we may still send you important administrative messages, even if you choose not to receive marketing-related messages, and you cannot opt out of receiving these administrative messages.
In order to review, correct, update, cancel, erase or otherwise limit our use of your personal information that you have previously provided to us, we kindly ask you to use the Contact Us form and clearly state your request. We kindly ask that you indicate in your request the information you wish to change, state that you wish to have your personal information removed from our database, or inform us of the limits you wish to impose on the use of your personal information.
We will try to respond to your request as quickly as possible. However, despite our best efforts, some information may remain in our databases or other records that we cannot remove or change. Furthermore, please be aware that we may need to retain some information for storage purposes and/or to complete any transaction you initiated prior to requesting this change or cancellation.
Third Party Sites
This Policy does not address the privacy, information, or practices of any other third parties, including any third party operating any website provided within the links included in the EF Site, and we have no responsibility in this respect. The inclusion of a link on the FARRA websites does not imply endorsement by us or our affiliates of the linked website.
In addition, we may provide you with access to a third party functionality, allowing you to add content to your social media accounts. Please note that any information that you provide through the use of this functionality is subject to the applicable privacy protection policy of the third party and not the current Privacy Shield Policy. Thus, we have no control over, and are not responsible for, any third party's use of the information that you have provided through the use of this functionality.
Also, we are not responsible for the data collection, use, and disclosure policies and practices (including the data security practices) of other organizations such as Facebook, Apple, Google, Microsoft or any other application developer, application provider, social media platform provider, operating system provider, or wireless service provider. or device manufacturer, including any personal information that you disclose to other organizations through or in connection with the Applications or Social Media Pages.
Information retention period:
We will retain your personal information for the period necessary to fulfill the purposes described in this policy.
Sensitive information:
We usually ask you not to send or disclose to us any sensitive information (eg information related to ethnic or racial origin, political opinions, religious or other beliefs, health or medical condition, criminal background or trade union membership) on or through the Sites or otherwise. In some exceptional cases where this may be required, such as insurance requests, we will clearly indicate to you how to do so safely.
Call us:
If you have any questions regarding this Privacy Policy, please contact us
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